SHIPPING POLICY
Free shipping in the U.S. for all orders $200 and over.
Every From The Infinite piece is prepared with care before making its way to you. Here's what to expect when placing an order.
Order Processing
All ready-to-ship items are processed and shipped within 3 business days of purchase. Any items that need to be made take approx 2-4 weeks unless otherwise specified.
Please note that processing time is separate from shipping time. Orders are prepared in my studio before being handed over to USPS.
If an item has a different processing time, that information will be noted on its product page.
Shipping Method
All ready-to-ship orders are shipped via USPS Priority Mail. Insurance is automatically added to orders over $200.
Once your order ships, you'll receive a shipping confirmation with tracking information so you can follow its journey.
Delivery Times
USPS Priority Mail delivery estimates are provided by the carrier and are not guaranteed. Actual delivery times may vary depending on the destination, weather, postal volume, and other circumstances.
Please keep in mind that delivery time begins after your order has been processed and shipped.
Shipping Delays & Lost Packages
Once your package has been handed over to USPS, delivery is handled by the carrier. From The Infinite Jewelry cannot control or guarantee delivery dates or prevent delays that occur during transit.
If your tracking information hasn't updated or your package appears to be delayed, please reach out. I'll be happy to help you review the tracking information and determine the next steps.
Shipping delays alone do not qualify an order for cancellation, return, or exchange. If your package appears to be lost, please contact me so we can discuss the situation.
Questions About Shipping?
If you have questions about your order or need assistance with tracking, please reach out through our Contact page. I'm happy to help.
For information about returns and exchanges, please visit our Returns & Exchanges Policy.